GENERAL QUESTIONS
What is an Awe Active Citizen?
An Awe Active Citizen is someone who takes an active role in promoting positive change and improving their community by using the Awe Initiative. This can involve reporting issues such as potholes, faulty streetlights, and illegal dumping, participating in community patrols, or volunteering as an emergency responder. By being an Awe Active Citizen, individuals can help to promote accountability, transparency, and better service delivery in their communities.
So what exacly is the AweApp Initiative?
The Awe Initiative is a movement launched by SOS with the goal of promoting unity, accountability, and positive change in the country. The initiative seeks to address pressing issues facing South Africa, such as improving service delivery and promoting safety and responsiveness in communities. To achieve its objectives, the Awe Initiative uses innovative approaches, including a mobile application, to empower citizens and encourage their participation in creating a better and more transparent society. Ultimately, the Awe Initiative aims to help South Africa become a more inclusive, less corrupt, and better-governed country.
Why is there a need for the awe inititiative?
There are several reasons why there may be a need for initiatives like the Awe Initiative in South Africa. Some of these reasons include:
- Service delivery challenges: Many communities in South Africa face challenges with basic service delivery, such as water, electricity, and sanitation. These challenges can lead to frustration and dissatisfaction among residents and can impact the quality of life in these communities.
- Safety concerns: Crime and violence are major concerns in many parts of South Africa, and residents may not always feel safe in their communities. The Awe Initiative’s focus on promoting safety and responsiveness could help address these concerns and create a more secure environment for people to live in.
- Corruption and lack of transparency: Corruption and a lack of transparency in government institutions can undermine public trust and lead to a lack of accountability. The Awe Initiative’s efforts to promote transparency and accountability could help combat corruption and promote good governance.
- Limited citizen engagement: Citizen engagement is an essential component of a healthy democracy, but many South Africans may feel disconnected from the political process. The Awe Initiative’s use of technology and innovative approaches could help engage citizens and encourage their participation in addressing the challenges facing their communities.
Overall, the Awe Initiative appears to be addressing a variety of pressing issues facing South Africa, and its efforts to promote unity, transparency, and responsiveness could help create positive change in the country.
Who can be an Active Citizen?
Anyone can be an Awe Active Citizen, regardless of their age, gender, background, or location within South Africa. The Awe Initiative is open to all South Africans who are passionate about promoting positive change and improving their communities. The initiative aims to empower citizens to take an active role in shaping their society and contributing to a better future for all. Whether you are a student, a working professional, a retiree, or a stay-at-home parent, you can become an Awe Active Citizen and make a difference in your community. All that is required is a commitment to promoting unity, accountability, and positive change in South Africa
How can I Join the Awe Initiative?
To join the Awe Initiative, you can download the Awe Citizen or Awe Responder mobile application from the Google Play Store or Apple App Store. Upon downloading the app, you can register as a citizen or apply to become a responder. The registration process is straightforward and will require some basic information such as your name, email address, and mobile phone number. After registration, you can start utilizing the app to report issues, keep track of your reported issues’ progress, and receive notifications about community events and initiatives.
TECHNICAL QUESTIONS
How do I report an Issue?
The app provides a simple and easy-to-use interface that allows you to report issues related to safety, security, and service delivery in your area.
To report an issue, you simply need to open the Awe App, select the applicable button of the issue you want to report. You can choose from various buttons such as crime, fire, medical emergency, roadworks, GBV, CPF, Water, Electrical, Ward Councillor Reports, and more.
Once you have selected the category, you can provide additional details about the issue, including the location, a description of the problem, and any supporting images or videos. You can also choose to report the issue anonymously or provide your contact information if you want to be updated on the status of your report.
Once you submit your report, it is sent to the relevant authorities or service providers who can take appropriate action to resolve the issue. The app also allows you to track the status of your report and receive updates on the progress of the resolution process.
Can the Reporting buttons be customized?
Yes, the reporting buttons in the Awe mobile application can be customized to suit the needs and priorities of different communities. The Awe Initiative recognizes that different areas may have different issues that are of concern to residents. Therefore, the reporting buttons can be customized to include specific issues or categories that are most relevant to the community. For example, in some areas, safety concerns may be a top priority, while in others, issues related to service delivery, such as water or electricity, may be more pressing.
In addition, the reporting buttons in the Awe Responder app can also be fully customized according to the needs of the organization or community using the app. There are 12 buttons available that can be programmed to send reports or communicate with the command center or other responders on their network. The buttons can be configured to send various types of reports, including incident reports, infrastructure reports, or any other type of report that is relevant to the organization or community using the app. By allowing for customization of the reporting buttons in both the Awe mobile application and the Awe Responder app, the Awe Initiative aims to ensure that the technology is tailored to the specific needs of different communities and organizations.
How do I report an Issue using the App?
The Awe mobile application offers a user-friendly interface that makes it easy to report issues related to safety, security, and service delivery in your area. The app provides a range of reporting buttons such as crime, fire, medical emergency, roadworks, GBV, CPF, Water, Electrical, Ward Councillor Reports, and more, enabling you to quickly and easily report the issue you want to address.
To report an issue using the app, you simply need to select the relevant category button and provide additional details, including the location, a brief description of the problem, and any supporting media. You can choose to submit the report anonymously or provide your contact information if you want to receive updates on the progress of your report.
Once you submit your report, the relevant authorities or service providers are notified and can take appropriate action to address the issue. You can track the status of your report through the app and receive updates on the progress of the resolution process. With the Awe mobile application, reporting issues related to your community has never been easier or more accessible.
What is the Awe Responder App?
The Awe Responder App is a mobile application that is specifically designed for emergency responders and other service providers in South Africa. It is a part of the larger Awe Initiative, which aims to promote unity, create positive change, and improve service delivery in the country. The Awe Responder App is a powerful tool that allows responders to receive assignments and communicate with their colleagues and the command center in real-time. It provides various features such as the ability to report incidents, view tours and routes, and track time and attendance.
The app can be customized according to the needs of the organization or community using it. Responders can use the app to receive and respond to various types of incidents, including crimes, medical emergencies, and safety concerns reported by Awe Active Citizens using the Awe mobile application. Overall, the Awe Responder App is a crucial component of the Awe Initiative, which aims to create safer and more responsive communities in South Africa.
What is the Awe Responder Network?
The Awe Responder network refers to a community of trained individuals or organizations registered on the Awe Initiative platform who provide assistance in areas such as safety, security, and service delivery. These responders may include members of SAPS and Community Policing Forum (CPF), Neighbourhood Watch (NHW), security companies, fire and rescue services, emergency medical services, local government service delivery personnel, environmental and infrastructure monitoring officials, private sector service companies, and more.
Using the Awe Responder App, these responders can receive and respond to incidents reported by citizens in real-time, thus improving the safety, security, and service delivery in their respective communities. By fostering collaboration between citizens and responders, the Awe Initiative seeks to address the challenges facing South Africa and promote positive change.