Awe provides several reporting features to help users report issues and incidents in their communities. These features include:

The Awe app provides a comprehensive reporting system that enables users to report various incidents and issues in their communities. With features such as incident reporting, service request reporting, anonymous reporting, and tracking and feedback, users can easily report issues and incidents while also tracking the progress of their reports. This empowers users to have a voice in improving their communities and enables service providers to respond more efficiently and effectively to community needs. By facilitating a more transparent and accountable reporting process, Awe is helping to build a stronger and more engaged civil society in South Africa.

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TRANSPARENCY AND ACCOUNTABILITY

The community reporting feature of Awe enables users to report a range of service delivery issues through customized buttons such as electricity, water, gender-based violence (GBV), crime, fraud, corruption, police matters, community police forums, drug abuse and dealing, potholes, and illegal dumping. The system logs all reported issues for transparency and accountability purposes. This feature encourages citizen participation in identifying and addressing issues in their communities, which helps to bring service delivery issues to the attention of relevant authorities. The data collected through these reports can be used to identify problem areas and track progress in resolving the reported issues. In general, the community reporting feature of Awe enhances citizen engagement, transparency, and accountability in service delivery.

HYPERLINK BUTTONS

The Latest News button on Awe serves as a direct channel for citizens to receive updates from their leaders about important issues such as service delivery, safety, politics, and community events. This feature empowers citizens by keeping them informed about what is happening in their community and providing them with the information they need to take action when necessary. The Latest News button helps to bridge the gap between citizens and their leaders, promoting transparency and accountability in government. This feature is crucial for building trust and fostering a sense of shared responsibility between citizens and their leaders. Ultimately, the Latest News button is a valuable tool for promoting civic engagement and strengthening democracy in South Africa.

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REPORT ANONYMOUSLY

The Awe app's Anonymous Report button is a vital feature that enables users to report incidents or provide information anonymously, which is especially useful in situations where they may be hesitant to reveal their identity or fear retribution. This feature facilitates reporting on a wide range of incidents, such as corruption, crime, or service delivery issues, among other concerns, and allows users to include multimedia attachments such as photos or videos to provide additional evidence or context. Geolocation technology automatically captures the user's location when submitting an anonymous report, enabling authorities or relevant organizations to respond quickly and effectively. The report is then logged and can be accessed for transparency and accountability purposes. The Anonymous Report button is a crucial tool in promoting community safety and addressing issues that may otherwise go unreported, empowering individuals to actively contribute to creating a safer and more transparent society.

DRUG AND DRUG DEALINGS BUTTON

The Drug Dealer Dealings button on the community reporting feature of the Awe app enables users to report any suspected drug-related activities in their community. By reporting such activities, law enforcement agencies can take action to apprehend drug dealers and prevent the sale of illegal drugs. The app's geolocation feature helps users to identify the exact location of the activity, and they can also attach multimedia evidence such as photos or videos to their report. Based on the information provided, the closest responder can be dispatched to investigate and intervene. However, it is important for users to use this feature responsibly by providing accurate information to avoid harming innocent individuals and wasting valuable resources.

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GENDER BASED VIOLENCE GBV BUTTON

The Awe app's community reporting feature includes a specific button for reporting gender-based violence (GBV) incidents, known as the GBV button. Its purpose is to enable users to report incidents of violence or abuse easily and to seek help if they feel threatened. When the button is activated, an alert is sent to the Awe Command Centre where trained professionals are available to provide assistance and support. Users can also choose to send an alert to members of their group or to the nearest responders in their area. This feature is part of Awe's broader efforts to combat GBV in South Africa, which is an increasingly urgent problem. By providing a quick and easy way to report incidents and seek help, Awe aims to empower individuals to take action against GBV and to improve safety and security in communities across the country.

CRIME REPORTING BUTTON

The Awe app's Report Crime button is a feature that enables users to report criminal activities and incidents to law enforcement agencies. By submitting details of the incident and attaching multimedia evidence such as photos and videos, users can provide valuable information to aid in the investigation and resolution of the crime. Awe's geolocation technology captures the exact location of the incident, allowing for a swift response from the relevant authorities and responders. The report is then recorded and stored, and the system automatically alerts the closest available responders for immediate action. The Report Crime button is a crucial tool in enhancing public safety and security, as it allows citizens to report criminal activities quickly and efficiently, leading to faster response times and more effective incident resolution.

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ILLEGAL DUMPING REPORT BUTTON

The illegal dumping reporting button on the Awe app provides users with an easy and efficient way to report incidents of illegal dumping in their communities. Using geolocation technology, the app can accurately identify the location of the dumping, which enables the authorities to respond quickly and take appropriate action to remove the waste. This feature encourages community members to participate in reporting and preventing illegal dumping, leading to a cleaner and more visually appealing environment. The timely detection and response can prevent illegal dumping from becoming a more significant problem, which can reduce the long-term costs associated with cleaning up the waste. Overall, the illegal dumping reporting button is a valuable resource for communities to maintain the cleanliness and livability of their surroundings.

WATER RELATED ISSUES BUTTON

The Water Issue button on the Awe app empowers users to report any water-related problems in their community, such as low water pressure or burst pipes. Users can attach multimedia, such as photos or videos, to their reports to provide additional information to responders. The app's geolocation technology captures the user's location, allowing responders to quickly identify the affected area and estimate response times accurately. Once a report is submitted, the nearest available responder is alerted, enabling them to take immediate action to address the issue. This feature helps to ensure that communities have access to clean and safe water, and allows citizens to play an active role in identifying and resolving water-related issues. By facilitating early detection and intervention, the Water Issue button promotes preventative measures and reduces the cost and disruption of larger-scale water infrastructure issues.

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ELECTRICITY RELATED ISSUES BUTTON

The Electricity Issues Button in the Awe app is a useful tool for reporting electricity-related problems. With the geolocation feature, users can easily report their location, making it easier for the relevant authorities to locate and resolve the issue promptly. Users can attach multimedia such as photos or videos to provide more context to the report. The report is then logged and recorded, ensuring accountability and transparency. By reporting through the app, citizens can ensure their communities have access to reliable electricity and hold authorities accountable for providing adequate services. This feature is important in promoting community safety and ensuring reliable access to electricity.

REPORT TO WARD COUNCILLOR BUTTON

The Ward Councilor Button in the Awe app facilitates communication between citizens and their local ward councilors, creating a direct line of communication for addressing community issues. This feature enhances transparency and accountability among elected officials, empowering citizens to voice their concerns and suggestions about matters affecting their communities. By using the app to track their representatives' activities, citizens can hold them accountable for their actions and ensure that they are fulfilling their duties as public servants. This level of transparency can also benefit councilors who are effectively fulfilling their roles, as it allows them to showcase their achievements and maintain the trust and support of their constituents.

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REPORT TO COMMUNITY POLICE FORUM

The Awe app's Community Police Form Button empowers citizens to report criminal activities or any suspicious behavior within their communities to the local police department. With the option to add geolocation information and attach photos or videos, users can provide detailed information about the incident to the authorities. Once submitted, the report is reviewed by the relevant authorities, who can take prompt action. This feature encourages citizens to take an active role in promoting safety in their communities and helps law enforcement to respond more effectively to and address criminal activity.

REPORT TO THE LOCAL POLICE (SAPS)

The SAPS button is a valuable feature of the Awe app that enables citizens to swiftly and easily report crimes to the South African Police Service (SAPS). By simply pressing the button, users can report a crime in their community and include multimedia, such as photos or videos, to provide more context to the report. The app also employs geolocation technology to automatically capture the user's location, allowing for a faster response time from law enforcement. By utilizing the SAPS button, citizens can play an active role in promoting safety and security in their communities, while also aiding the authorities in their efforts to prevent and solve crime.

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