The Awe Initiative
Introduction
The Awe Initiative is a movement that goes beyond a mere mobile application; it aims to foster unity among South Africans, drive positive change, and enhance service delivery across the country. Leveraging its innovative approach and unique features, Awe is well-equipped to address some of South Africa's most pressing challenges. By allowing citizens to report infrastructure problems and track the status of their reported issues, Awe is transforming traditional service delivery models. With a vision of creating safer and more responsive communities, Awe is challenging the status quo and presenting a sustainable solution that could contribute to making South Africa a better, more transparent, and less corrupt country.
* Requires iOS 7.0 or higher
AWE’s RESPONDER NETWORK
They ALL help him to get his Job done!
The effectiveness of Awe's platform in improving service delivery and emergency response in South Africa is enhanced by its partnerships with a range of entities, including security companies, response services, municipalities, and other community organizations. These partnerships allow Awe to integrate with existing emergency response systems and provide users with easy access to emergency services. In addition, partnerships with municipalities enable Awe to streamline the reporting of service delivery issues, ensuring that they are addressed more efficiently. By leveraging these partnerships, Awe is able to provide a comprehensive platform that connects citizens, responders, and authorities, improving communication and increasing transparency.
About the Awe Responder APP
The Awe Initiative is a movement in South Africa that aims to promote unity, positive change, and improve service delivery. As part of this movement, the Awe Responder App is a mobile application designed for Responders such as Community Patrollers, Private Security Responders, Police, Medical personnel, fire and electrical workers, and others who need to be dispatched quickly and efficiently. The app enables Responders to receive assignments, navigate to the incident location, and communicate with the Command center and other Responders. Additionally, the app features a Panic Button, Rounds, and customizable buttons for additional reporting. The Awe Responder App is contributing to a sustainable solution for South Africa's most pressing issues by creating safer and more responsive communities.
LOGIN / LOGOUT
The Awe Responder APP is an integral component of the Awe Initiative, which aims to foster unity, positive change, and enhance service delivery in South Africa. This mobile application is tailored for use by a variety of Responders, including Private Security Responders, Community Patrollers, Medical personnel, Police, and fire and electrical workers, among others, who require swift and efficient incident dispatch. The app allows Responders to receive assignments, navigate to the incident location, and interact with the Command center and other Responders. Additionally, it provides various functions, including a Panic Button, Rounds, and customizable buttons for reporting. By promoting safer and more responsive communities, the Awe Responder APP is contributing to a sustainable solution for South Africa's most pressing issues.
PANIC BUTTON
The Panic Button feature on the Awe Responder APP is designed to quickly request backup or assistance for responders who find themselves in a dangerous situation. It uses geolocation technology to identify the responder's location and assign the closest available backup responders to provide assistance. When the Panic Button is pressed, it sends an alert to the monitoring center, indicating that the responder requires immediate assistance. The monitoring center can then dispatch backup responders to the location using the built-in navigation feature. This feature adds an extra layer of safety and security for responders working in hazardous or high-risk environments, ensuring that they receive timely and effective assistance during emergencies. It can also help prevent or mitigate potentially dangerous situations.
ROUTE / CHECKPOINTS
The Checkpoint feature in the Awe Responder APP provides guards with a way to send an arrival and/or departure notice each time they arrive or leave their post, as well as when they go through each control point defined for their round. This feature promotes transparency and accountability, allowing supervisors and managers to track and monitor the progress of their guards and ensure that they are following the assigned routes and checking all necessary locations. This can lead to improved security measures, increased accountability, and provide evidence of completed patrols. Overall, the Checkpoint feature in the responder app is an effective tool for security personnel to ensure all areas are checked during their rounds and provides supervisors with the necessary oversight to ensure proper security measures are being followed.
ALIVE SIGNAL
The ``Alive Signal`` feature in the Awe Responder APP is designed to enhance the safety of responders while on duty. This feature enables responders to periodically send a signal to the command center, confirming that they are still safe and alive. The frequency of the signals can be customized according to the requirements of the organization. This feature allows for real-time tracking of the responder's location and replaces the need for manual check-ins through older methods like radio or cellphone. If the responder fails to send the signal within the set timeframe, the command center receives an alert, triggering an immediate response to the responder's location. The ``Alive Signal`` feature is a digital solution that provides an efficient and reliable means of ensuring the safety of responders while on duty.
NEWS / DIGITAL OB
The OB (Occurrence Book) button in The Awe Responder APP is a modern and efficient digital tool that enables responders to report incidents through multimedia attachments, including photos, videos, and voice notes. This innovative feature replaces the traditional paper-based incident reporting system, providing a more streamlined and transparent method of documenting incidents. By using the OB button, responders can create detailed and accurate reports that can be accessed and managed in real-time by the Command Centre. This results in a faster response to incidents and greater accountability for all parties involved. Additionally, each log is geo-tagged, allowing the Command Centre to quickly identify the location of the reported incident for a more accurate and effective response.
ASSIGNMENTS
The Awe Responder APP's Assignment feature allows available responders to accept assignments directly from their smartphones. Once they have accepted the assignment, they can view the incident's location on a map and use the built-in navigation feature to navigate to the scene. Upon arrival, responders can signal their arrival and departure via the app, and attach multimedia files, such as photos, audio, or video, to provide additional information and context about the incident. This information is sent in real-time to the monitoring center, enabling operators to quickly and accurately assess the situation and take appropriate action. After completing the assignment, responders can confirm their departure through the app, which creates an accurate and up-to-date record of all incidents and responses. The Assignment feature can significantly improve response times, increase situational awareness, and provide a reliable and easily accessible record of all incidents and responses.
MY MESSAGES
The My Messages feature of The Awe Responder APP facilitates communication between the Command Centre and responders. It works through push notifications, allowing messages to be sent directly to the responder's mobile device. The feature supports various types of communication, including internal assignments, newsletters, alarm pushes, and additional instructions. It also enables mass messaging to selected or all responders, which can be beneficial in critical situations or when resources need to be deployed urgently. Responders can also use this feature to send messages to the Command Centre, providing real-time updates on incidents and requesting additional support or resources. This feature enhances communication and coordination between the Command Centre and responders, enabling a more effective and efficient response to incidents.
CONFIGURATION
The Awe Responder APP offers several useful features that enhance the user's ability to respond to emergencies effectively. The Countdown Timer feature allows the user to set a timer for emergency events, ensuring a prompt response within a specified timeframe. The SMS Notifications feature allows the user to receive alerts via SMS, even if they are offline or have no data connectivity. The app also integrates with the user's device camera, allowing them to capture and send multimedia content to the command center or other responders. The Alive Tour and Route Management feature allows for the creation and management of tours, routes, and rounds that can be assigned to specific responders. This helps to ensure that all necessary areas are checked during patrols. Additionally, the app includes Configuration Management, which allows users to customize the app to their specific needs and preferences. This helps to ensure that the app is optimized for each user's individual requirements, making it a more effective and efficient tool for emergency response. Overall, the various features provided by The Awe Responder APP work together to enhance the user's ability to respond to emergencies effectively and efficiently.
SUPERVISOR FEATURE
Creating Tours and Patrols using the APP
The Awe Responder APP offers a feature that enables supervisors to create routes, tours, or rounds and ensure that they are completed within predefined times. Using the app, supervisors can add waypoints and set a time frame for each one, and the assigned responder or guard is required to reach each waypoint within the specified time frame to complete the round or tour. Additionally, supervisors can set up the type of check-in that should be used for each waypoint, which can be NFC, QR code, or geolocation. When the patroller/responder/guard comes within a specified distance of the waypoint, the check-in is logged, providing a record of the round/tour completion for the supervisor to review. Overall, this feature provides an efficient and transparent way to monitor and manage the completion of rounds/tours and ensures that all necessary areas are checked within the specified time frame.
EXTRA BUTTONS
The Awe Responder APP is equipped with 12 customizable buttons that can be programmed to perform various functions such as sending reports, communicating with the command center, or other responders on the network. These buttons can be configured to perform tasks that are specific to the organization's needs. For instance, one button could be set up to provide a status update to the command center, letting them know that the responder has arrived at a particular location. Another button could be configured to request backup or additional resources during an emergency. Additionally, a button could be programmed to send multimedia reports that include photos, videos, and audio recordings to the command center to document an incident. Customizing these buttons is a crucial aspect of the Awe Responder APP as it allows organizations to tailor the app to their specific needs and requirements. By programming these buttons to perform specific functions, organizations can ensure that their responders can communicate effectively with the command center and with each other, and that they can respond quickly and efficiently to incidents as they arise.